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CLVEN FAQ

CLVEN FAQ

Personal Property Insurance

While CLVEN provides liability insurance to all of our houses, it does not extend to cover personal items within the facility itself. As with any residence hall, apartment, or other collegiate living environment we highly recommend purchase of “renters insurance” to protect any personal items within the house. More information on our liability insurance for CLVEN houses can be found here (link to insurance page). If you have questions, please give us a call.

Move-in/Out

CLVEN staff will email our residents in the summer to remind them of check-in dates and again before any check-out or building closure dates during the year. These dates reflect what is in their student lease and can be referenced throughout the year. You are welcome to be there and we will send any guarantors a message notifying them of move-in.

What Communication Should I Expect?

You may receive occasional communications from CLVEN staff throughout the year, but your son will be your primary contact as it relates to CLVEN related items. Should you have questions you are encouraged to start with him and work with CLVEN should you need clarification. CLVEN as an organization is always growing to meet the needs of its residents. We are all in this together and are happy to hear feedback and questions, positive and constructive, from you!

Emergencies at CLVEN NHC Houses

During normal business hours, you can call 317-843-1911 and will be directed to a staff member to assist you. Outside of these hours, please follow our prompt system to leave a message with the CLVEN Emergency line and a staff member will follow up with you. Please note that only CLVEN owned or managed properties utilize this system. Please note, if you are not a CLVEN property, please contact your local House Corporation or appropriate property contact for emergencies.

Who do I contact if my chapters wants to aquire housing?

Please send an inquiry email to clven@alphasigmaphi.org and one of our staff will follow up on your request.

Who Can I Contact If I Have Questions?

We encourage you to work with your son first on any housing related questions you may have. His lease agreement and chapter leadership can often answer most questions that come up. If you still have further questions, please feel free to contact a member of the CLVEN staff at 317-843-1911 and we will reply within 24 business hours should you miss us.

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